Real Guest Feedback and Reviews

I wanted to share how much we truly enjoyed our stay overall. The generously sized rooms made it feel comfortable and welcoming—just like home—with all the amenities we could need. Having both a delicious breakfast and dinner available was such a thoughtful touch and a huge money-saver while traveling. The staff was kind, friendly and helpful. Jennifer the manager was amazing After we checked out, I realized—with a sinking feeling—that I had left behind several important and valuable items, including cash. It was entirely my mistake, and I was bracing myself for the worst. What happened next, however, completely restored my faith in people. Her integrity and care in ensuring that everything was found and returned to us meant more than I can properly put into words. In a situation where many might have looked the other way, she chose to do the right thing without hesitation—and with such grace. What touched me even more was her refusal to accept a tip, and your genuine offer to personally take care of us on a future visit. That level of generosity and professionalism is rare, and it did not go unnoticed. Please know how deeply we appreciate this. Because of Jennifer, what could have been a very stressful and upsetting experience turned into something truly uplifting. We will absolutely be returning—and when we do, we will be asking for her.

Great hotel and experience

My fiancé and I have been staying at Chase Suite Hotel in Newark for a few months, for work and it’s been a really good experience overall. The suites are spacious and feel more like an apartment, with a separate living area and a full kitchen, which makes a big difference for longer stays. The property is quiet, clean, and well-maintained, and the staff has been consistently friendly and helpful throughout our stay. We also appreciate the access to the full gym across the street and the convenient location near shopping, restaurants, and the freeway. A special thank you to the General Manager and Sales Manager Mark for always making this place feel like a home away from home. Overall, it’s been a comfortable and easy place to stay. I’d definitely recommend it, especially for anyone needing an extended stay in the area.