Real Guest Feedback and Reviews

I stay in Chase hotel Newark since 2004. I stayed for long period up 12 months as well as short periods 2 days. Very friendly staff, I feel like staying with a family. good service quick responce to requests, good location all amentied are included, The best thing I like the staff, the least thing, I can't find any.

I was skeptical after reading some of the reviews on here but I was presently surprised when I arrived. From the person who picked me up at the airport, she was extremely friendly and helpful giving me information about the area, to the staff at the hotel, they were fantastic! The hotel itself, although older, is quite charming. The lobby is cozy, with a fireplace that was lit every night. My room was a complete surprise. I walked in a was blown away by the decor... painted in warm tones with furniture and accessories to match AND there was a fireplace in my room! The bed was wonderful... I slept like a baby all nights I was there. Breakfast was included in my rate and was delicious everyday. In the evenings they had a reception that was also included and with soft drinks or beer & wine with different items to eat every night you could substitute this for dinner. This place was great and I will definitely stay again!!

Stayed 2 weeks for a certification class. The room was very spacious and clean. Everyone on staff was very courteous. Although I did not meet anyone from housekeeping, they were thoughtful enough not to throw away important things. One day, they even thought I had made a mistake throwing away a new item and they removed it from the garbage and placed it near my bags. They only disposed of very obvious items; the rest of the items they set aside neatly. The room was always very well organized - it was organized neatly every other day. All toiletries were replenished daily. The hotel was conveniently 2 miles from the school right off the expressway 880.