Real Guest Feedback and Reviews

I was skeptical after reading some of the reviews on here but I was presently surprised when I arrived. From the person who picked me up at the airport, she was extremely friendly and helpful giving me information about the area, to the staff at the hotel, they were fantastic! The hotel itself, although older, is quite charming. The lobby is cozy, with a fireplace that was lit every night. My room was a complete surprise. I walked in a was blown away by the decor... painted in warm tones with furniture and accessories to match AND there was a fireplace in my room! The bed was wonderful... I slept like a baby all nights I was there. Breakfast was included in my rate and was delicious everyday. In the evenings they had a reception that was also included and with soft drinks or beer & wine with different items to eat every night you could substitute this for dinner. This place was great and I will definitely stay again!!

Chase Suites Hotel Newark / Fremont ⭐️⭐️⭐️⭐️⭐️ 10/10 — Exceptional Experience at Chase Hotel & Suites, Newark, CA My husband and I hosted our 2026 Thomas, Cotton, King family reunion at Chase Suites Hotel Newark / Fremont from July 17–19, and the experience exceeded expectations on every level. The property is exceptionally well‑maintained, with beautifully kept grounds, a pristine pool area, and thoughtfully designed spaces that support both leisure and group events. From the planning phase through the conclusion of our weekend, the staff demonstrated outstanding professionalism and hospitality. Sales Director Mark Murphy deserves special recognition — his leadership, responsiveness, and commitment to excellence played a major role in the success of our event. His team consistently went above and beyond to ensure every detail was handled smoothly. They surprised us by presenting each of the guests with a welcome gift! The vacation‑style guest suites were ideal for our out‑of‑town attendees. With generous square footage and a condo‑like layout, the accommodations provided comfort, privacy, and convenience. The availability of a full‑sized washer and dryer in the on‑site laundry room was an added benefit that many guests appreciated. For our formal program & dinner, we utilized the conference room, which offered the right blend of space, functionality, and atmosphere. Our Friday meet‑and‑greet in the downstairs gathering area was equally successful, providing a welcoming environment for casual networking and conversation. Throughout the weekend, the staff remained flexible, attentive, and solution‑oriented. With numerous hotel options throughout Silicon Valley, Chase Hotel & Suites stands out as one of the best for group events, reunions, and extended stays. Its convenient Newark location, exceptional staff, and spacious accommodations make it a top choice. We confidently rate our experience 10 out of 10 stars.

Super friendly and comfortable!